Quality Guarantee

100% Satisfaction Guarantee

At FUQ, we stand by the quality of all our adult Pleasure Products. Should you have any issue with your FUQ purchase, please consult our customer support, we guarantee 100% customer satisfaction if you are at all unhappy with your purchase you may return it to us within 14 days for a full refund.

Customer Satisfaction Guarantee

14 Day Returns Policy

We are all about customer satisfaction and pleasure.

If you are at all unsatisfied with your purchase, the item arrived faulty or if the item you ordered is not as you expected, contact our customer support to arrange a return. Our friendly support will work with you for the best outcome: A full refund, a replacement or exchange for another item. 

In the event that the return requested is due to no fault of our own, the customer will be responsible for paying the return shipping. If the return is due to a manufacturer defect or faulty product, the return will be at no charge to the customer.

To read our full returns policy, click here.